Astrologer Sidharth

    Refund & Cancellation Policy

    Effective Date: January 1, 2026
    Last Updated: January 1, 2026

    We understand that plans change. This policy outlines our commitment to fair and transparent refund and cancellation procedures.

    Quick Reference Guide

    24+ Hours Before

    100% Full Refund
    Cancel anytime, get complete refund within 5-7 business days

    Under 24 Hours

    50% Refund or Reschedule
    Choose partial refund or move to new time slot

    No-Show

    No Refund
    Failure to attend scheduled session without notice

    Detailed Cancellation Policy

    Cancellation Timeline & Refund Amounts

    More than 24 Hours Before Session

    • Refund Amount: 100% full refund
    • Processing Time: 5-7 business days to original payment method
    • How to Cancel: Email contact@astrologersidharth.com with booking confirmation number
    • Confirmation: You'll receive cancellation confirmation within 24 hours

    Less than 24 Hours Before Session

    • Option 1: 50% refund (processed within 5-7 business days)
    • Option 2: Full credit toward rescheduling (subject to availability)
    • How to Request: Call +1 (281) 571-3271 or email with "URGENT CANCELLATION" in subject line
    • Note: Rescheduling is subject to practitioner availability within 90 days

    No-Show (Missed Appointment Without Notice)

    • Refund Amount: No refund
    • Definition: Failing to join session within 15 minutes of scheduled time without prior notification
    • Grace Period: 15-minute wait time before session is marked as no-show
    • Exception: Emergency situations reviewed case-by-case (see Special Circumstances below)

    Rescheduling Policy

    Free Rescheduling

    You may reschedule your consultation at no additional charge if:

    • Request is made more than 24 hours before scheduled session
    • New appointment is within 90 days of original booking
    • You have not rescheduled more than twice for the same booking

    How to Reschedule

    1. Email contact@astrologersidharth.com with your booking confirmation number
    2. Include 2-3 preferred alternative dates/times
    3. We'll respond within 24 hours with availability
    4. Confirm your new time slot to complete rescheduling

    Late Rescheduling (Under 24 Hours)

    Rescheduling requests made less than 24 hours before the session are subject to availability and practitioner discretion. A $25 late rescheduling fee may apply.

    Special Circumstances & Exceptions

    We understand that unexpected situations occur. The following circumstances may qualify for policy exceptions:

    Emergency Situations

    • Medical emergencies (documentation may be requested)
    • Family emergencies (death, serious illness)
    • Natural disasters or severe weather preventing attendance
    • Sudden travel restrictions or government-mandated quarantine

    Contact us immediately with details. Each case is reviewed individually with compassion and discretion.

    Technical Issues on Our End

    If Sidharth Joshi is unable to attend or technical issues on our end prevent the session from occurring, you'll receive:

    • Immediate notification via phone/email
    • Priority rescheduling at your convenience
    • Optional 100% refund if rescheduling is not preferred
    • Complimentary 15-minute extension on rescheduled session

    Client Technical Difficulties

    If you experience technical issues preventing session attendance:

    • Contact us immediately during scheduled time via phone (+1-281-571-3271)
    • We'll attempt to resolve or switch to alternative platform (phone call)
    • If unresolvable, session will be rescheduled without penalty
    • Repeated technical issues may require troubleshooting before rebooking

    Refund Processing Details

    Step-by-Step Refund Process

    1. Request Refund: Email contact@astrologersidharth.com with:
      • Booking confirmation number
      • Reason for cancellation (optional but helpful)
      • Preferred refund method if different from original payment
    2. Confirmation: You'll receive acknowledgment within 24 hours
    3. Review: Refund eligibility is verified (typically same day)
    4. Processing: Refund is initiated to original payment method
    5. Timeline: Funds appear in your account within 5-7 business days
    6. Notification: You'll receive email confirmation once refund is processed

    Refund Timeline by Payment Method

    • Credit/Debit Cards: 5-7 business days
    • PayPal: 3-5 business days
    • Bank Transfer: 7-10 business days
    • International Payments: May take up to 14 business days

    Note: Processing times depend on your financial institution and may vary

    Partial Services Delivered

    If a session has begun but cannot be completed:

    • Refunds are prorated based on time completed
    • Minimum 25% of session fee is non-refundable if consultation has started
    • Option to reschedule for completion instead of partial refund

    Service-Specific Refund Policies

    Decision Consultation ($179)

    • Standard refund policy applies
    • Written summary is non-refundable once delivered (typically within 24 hours of session)
    • If summary quality is unsatisfactory, revision is offered before refund consideration

    Mahadasha Planning ($259)

    • Standard refund policy applies
    • 2-page written plan is non-refundable once delivered (24-48 hours after session)
    • Optional 30-day follow-up is non-transferable if session is refunded
    • Partial refunds not available after written plan is delivered

    Birth-time Rectification ($169)

    • 50% refundable if rectification cannot be completed due to insufficient data provided by practitioner
    • Non-refundable if client provides inadequate or inaccurate life event information
    • Rectified birth time (once delivered within 3-5 days) is non-refundable
    • If accuracy is disputed, one free revision attempt is provided

    Questions or Disputes?

    We're committed to fair resolution of any concerns. If you have questions about this policy or need to request a refund or cancellation:

    Email: contact@astrologersidharth.com (Response within 24 hours)

    Phone: +1 (281) 571-3271 (Urgent cancellations only)

    Mail: 18511 Fern St, Cypress, Texas 77429, USA

    For disputed refunds, we encourage direct communication before escalating to payment provider dispute resolution. Most issues are resolved amicably within 48 hours.

    Policy Modifications

    This Refund & Cancellation Policy may be updated periodically. Material changes will be communicated via:

    • Email notification to all active booking holders
    • Notice on website with 30-day advance warning
    • Updated "Last Updated" date at top of this page

    Bookings made before policy changes remain subject to the policy in effect at time of booking.